Trusted Behavioral Health Services in North Carolina
Primary Health Choice, Inc. offers quality services that include North Carolina Innovations Wavier, Tailored Care Management, IDD and Mental Health, Intensive In-Home, Peer Support, Individual, Group Therapy, School Therapy, Family Therapy, Medication Management, and Telemedicine. The agency provides these services according to best practices as identified by NC Medicaid and Health Choice Clinical Coverage Policies 8A, 8C, 8L, and 8P. We will continue to adapt to the ongoing changes in the service definitions as outlined by the state.
Primary Health Choice (PHC) Services
Intensive In-Home
The Intensive In-Home (IIH) service is a team approach designed to address the identified needs of children and adolescents who, due to serious and chronic symptoms of an emotional, behavioral, or substance use disorder, are unable to remain stable in the community without intensive interventions.
Peer Support
Peer Support Services (PSS) are an evidenced-based mental health model of care that provides community-based recovery services directly to a Medicaid-eligible adult beneficiary diagnosed with a mental health or substance use disorder.
Outpatient Therapy
Outpatient behavioral health services are psychiatric and biopsychosocial assessment, medication management, individual, group, and family therapies, psychotherapy for crisis, and psychological testing for eligible beneficiaries.
Comprehensive Clinical Assessments
A comprehensive clinical assessment is an intensive clinical and functional evaluation of a beneficiary’s presenting mental health, developmental disability, and substance use disorder. This assessment results in the issuance of a written report that provides the clinical basis for developing the beneficiary’s treatment or service plan.
Diagnostic Assessments
A diagnostic assessment is an intensive clinical and functional evaluation of a beneficiary’s mental health, intellectual and developmental disability, or substance use condition. A diagnostic assessment determines whether the beneficiary meets medical necessity.
Medication Management and Psychiatric
Medication management is the prescription, use, and review of psychotropic medication with no more than minimal psychotherapy. Medication management is used when evaluating the effects of prescribed psychotropic drugs, with only minimal psychotherapy provided.