Compassionate Personal Care Services in NC
Home-based personal care services in NC provide in‑home aides for children and adults who need hands‑on support with tasks directly related to a medical condition. Many families aren’t aware of the programs and resources that make it possible to remain safely at home, but they are often the first and most practical option to explore.
What Are Personal Care Services?
Personal care services (PCS) are Medicaid‑funded home care support that places a trained aide in the recipient’s private residence to assist with daily needs stemming from a medical condition, disability, or cognitive impairment. These services focus on practical, day‑to‑day assistance to help individuals maintain independence and safety at home.
Who Qualifies for Personal Care Services?
To qualify for personal care services through Medicaid, applicants must meet three core requirements:
- Have a documented medical condition, disability, or cognitive impairment that justifies the need for in‑home assistance.
- Require hands‑on help with activities of daily living (ADLs), including eating, dressing, bathing, toileting, and mobility.
- Meet North Carolina Medicaid rules for household size and income.
What Services Are Included?
Personal care services focus on hands‑on help with everyday tasks directly related to a medical condition. Typical supports include assistance with:
- Eating
- Dressing
- Bathing
- Toileting
- Mobility and transfers
Services are provided in the recipient’s private residence by an aide and are designed to address needs that otherwise would prevent safe, independent living at home.
How to Apply for Personal Care Services
If you believe you or a loved one may qualify for personal care services, follow these steps:
1. Visit the NC Medicaid website.
- Go to Medicaid.NC.gov to check eligibility, review program details, and start an application.
2. Contact an enrollment broker.
- The enrollment broker can provide additional information and help with selecting a Medicaid health plan if needed.
3. Contact your local Department of Social Services (DSS).
- Your local DSS office can explain program options, accept applications, and offer eligibility guidance.
4. Contact Primary Health Choice, Inc.
- You may reach out to us using the contact information on this site or the referral form. A representative can guide you—and/or the Medicaid beneficiary—through the application process.
- Basic information typically needed to begin the process includes the applicant’s name, Medicaid number, date of birth, and any other identifying details requested.